We will give notice of, hold and prepare minutes of your Annual General Meeting and any extraordinary general meetings that may be required through the year. Minutes of these meetings are distributed to all the owners and are also available on the website for your complex.

We assist in the formation and take an ongoing interest in the Owners Committee, and are happy to attend regular meetings held at the complex. If preferred we are able to provide our boardroom facilities for this purpose. The choice is yours.

Each Body Corporate is provided with its own website, securely accessed by the owners with their own individual password. The website provides manuals and rules for the owners, copies of the financial accounts and budgets, minutes of past AGMs and Owners Committee meetings, details of current and proposed projects and quotes. It also provides a forum for owners to discuss matters relating to the complex, as well as the ability to make enquiries to the Body Corporate Secretary. For those owners who do not have internet access, print versions of the manuals and a regular newsletter are provided.

A personal, on call Body Corporate Manager is available 24/7, 365 days a year for emergency assistance. Where required we will arrange for appropriate contractors to attend an emergency situation relating to the common property, or, if the emergency relates to an individual unit we will provide advice and contact details for suitable contractors to the owner.

We prepare annual accounts and draft budgets for the Body Corporate. These are submitted for each Annual General Meeting and are made available for every owner in both printed form and on the website.

All financial transactions for your Body Corporate are made through a separate trust account and subject to audit.

Prior to each AGM we will obtain several quotes for the comprehensive reinstatement and full replacement insurance policy, as required by the Unit Titles Act 1972. With over 50 years of property management expertise we are able to provide exceptionally competitive prices for our clients. If a unit is sold or refinanced, we notify the insurer of the changes and ensure the changes are noted on the policy.

We provide project management for the maintenance and upkeep of common property such as pools, gardens, driveways, roof and guttering. Where required we obtain quotes for work required and provide these quotes for the Owners Committee prior to commencement.

We levy the Owners for their contributions to the running of the Body Corporate and our accounts department have an excellent record of ensuring these levies are paid on time.

As your Secretary, we pay accounts as they fall due. These include accounts relating to electricity or water, grounds maintenance, insurance and security.

Each Body Corporate has to consider the long term financial implications of replacing or repairing major items such as the driveway or roof. Where necessary we assist in the formation of a sinking fund to ensure that there are no unforeseen expenses in the future. These funds are kept in a separate high interest trust account.

Section 54 of the Unit Titles Act 1972 requires that the Secretary maintains a Register of Proprietors. We will keep an up to date list of contact names, addresses and telephone numbers for each owner.

Whenever a unit is sold or refinanced, the Body Corporate must provide a Section 36 Certificate. This is a requirement of the Vendor Warranties that is part of a standard Sale and Purchase agreement. We provide these certificates on behalf of the Body Corporate, and send them to the vendors solicitor, who forwards it to the purchasers solicitor. The certificate provides information for the purchaser relating to the insurance and financial commitments of the Body Corporate and the percentage of the outgoings relevant to the unit being sold.

This puts the responsibility for the safety and maintenance of buildings on the owners, and requires most developments to have an annual Warrant of Fitness. We arrange this on your behalf.